Executive Director of Student Business Services

Administration · Colton, California
Department Administration
Employment Type Staff-FT
Minimum Experience Executive

Position to be filled on 7/1/2021

Position Description

Under the general supervision of the Chief Financial Officer, the Director of Student Business services will direct and manage the operations of student business services.


Information provided below is a general description of responsibilities; it is not intended to provide an all-inclusive list of responsibilities and may change depending on the needs of CUSM.


Special Requirements and Conditions

Must be able to work in an office environment

Duties and Responsibilities



·        Manages the Student Business Services office

·        Develops and maintains the procedures for the assessment, collection,

         disbursements, and reporting of all student accounts

·        Develops, maintains and communicates fee assessment tables

·        Plans and directs cashiering services

·        Administers and measures compliance of federal, state, and university regulations

·        Manages all Payment Card Industry standards for payments processed

         through the student business services operation

·        Prepares year-end financial accruals and deferrals entries

·        Manages the 1098-T tax form reporting

·        Maintains subsidiary ledgers

·        Manages the reconciliation of specific clearing accounts

·        Develops and manages student business services policies and directors

·        Presents bad debt calculations for approval

·        Monitors student business services budget

·        Hires, trains, supervises, and evaluates student business services staff

·        Consistently interacts with the University accounting, financial aid and

         registrar's offices and routine addresses campus groups

·        Manages the student business services software application

·        Other duties as assigned

Qualifications / Minimum Requirement

Skills, Knowledge and Abilities

·        Proficiency in computerized financial systems and spreadsheets

·        Excellent human relations and communications skills

·        Ability to work independently and manage multiple priorities and deadlines

·        Ability to multitask with a high level of accuracy

·        Excellent oral and written communication skills

·        Excellent organizational and problem-solving skills

·        Strong strategic planning and implementation skills

·        Ability to work well with students

·        Ability to interact effectively as a member of a team and work

         collaboratively with other departments

Education and Experience:

·        Bachelor’s Degree in Business Administration or closely related field

·        Master’s Degree Preferred

·        5 years of relevant work experience in student business office required

·        Previous experience in higher education required

·       Three successful years in supervising staff, including hiring, training,

         supervising and evaluating employees

·       In-depth knowledge and technical competence with student information systems

·       Familiar with internal controls and policy development

·       Excellent organizational and problem resolutions skills

·       Advanced degree in Business Administration or Finance


Environmental Conditions:


General office environment


Physical Demands:


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to use hands to fingers, reach, climb stairs, walk, sit for long periods of time, talk and hear. The employee must occasionally lift and/or move up to 25 pounds.


Diversity and Equal Employment Opportunity Policy Statement:

California University of Science and Medicine (CUSM) supports the principles of equal opportunity, inclusion and diversity in employment and education. The University seeks to ensure that no person will encounter discrimination in employment or education on the basis of age, skin color, ability status, biological sex, gender identity, gender expression, national origin, immigration status, race, ethnicity, religion, sexual identity, or Veteran's status. This policy is applicable to both the employment practices and administration of programs and activities within the University. It is the policy of the University that no person shall be excluded from the participation in, be denied the benefits of, or in any way be subject to discrimination in any program or activity at the University. Further, CUSM is committed to being an antiracist institution that continuously works to end oppression in all forms.  Therefore, CUSM actively maintains institutional structures and learning opportunities to prevent incidents of bias or discrimination, and to address them with individual and collective accountability should they occur.



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  • Location
    Colton, California
  • Department
  • Employment Type
  • Minimum Experience