Digital Resources Student Intern

Human Resources · Colton, California
Department Human Resources
Employment Type Intern
Minimum Experience Entry-level




Special Requirements and Conditions
Must be enrolled in an accredited instructional design, medical illustration, library science, library technology, or information science program


Items Used
Computers, typical office equipment, library resources and systems, classroom technology, mobile devices

Position Purpose
As a Digital Resources Student Intern, provides resources, services, technology, and information management expertise to enrich the teaching, learning, and research activities of the California University of Science and Medicine (CUSM) community. As a member of the Information Commons team, assists in daily operations including organizing materials, implementing policies and procedures, performing basic collection development activities, creating resources and tutorials, and participating in university initiatives. As an engaged member of instructional delivery, integrates information literacy (IL) and evidence-based practice skills within an active and dynamic medical curriculum. This individual may perform specialized health reference and research consultation services in person and virtually for the university community.

Essential Function % Time                                                                                                                                                                                     Information Commons Operations 40


Assists with daily operations, including organizing materials and resources, providing staffing support for service desk, and guiding incoming inquiries to appropriate resources and personnel both in person and virtually


Supports short and long-range performance goals and outcomes for the Information Commons; delivers, monitors and may evaluate program and operational effectiveness and provide suggestions necessary for improvement


Supports technical service delivery and participates in collection development, cataloging, library system troubleshooting, and interlibrary loan request fulfillments
Contributes in data gathering and data management for analytical purposes. Responsible for accurately reporting metrics of related initiatives and activities to measure outcomes and assess continuous improvement

Coordinates with Instructional and Information Technology Services (IITS) in the creation, development, and implementation of online resources and digitally-based projects, programs, and initiatives

Represents the university Information Commons and its operations to all internal and external constituents while modeling and promoting organizational mission, values, and goals



Essential Function % Time                                                                                                                                                                             Teaching & Learning 60
Under professional guidance, and in alignment with the incumbent’s degree program, performs specialized health reference and operational tasks and/or IL instructional activities for university community in both physical and virtual environments

Under general staff guidance, creates engaging yet effective IL, evidence-based medicine, and critical thinking course, class, and program content suitable for didactic, online, and/or flipped classroom environments to facilitate student learning and meet programmatic performance benchmarks

Serve as an advocate of digital resource tools and applications to deliver quality content appropriate to a diverse group of learners with varying learning styles and abilities. With staff, teaches workshops and tutorials on selected tools for faculty, staff, and students ranging from classroom presentations to individual appointments

Participates in alternative methods of learning opportunities for the university community such as curating visual health content displays and exhibitions available as permanent, temporary, or traveling collections

Partners in community-based initiatives and programs supporting health literacy and lifelong learning opportunities in local region
Compiles, reviews, and presents teaching activity statistical data and generates accurate reports for programs, Schools, university administration, and regulatory bodies

May be eligible to present papers, lectures, speeches, workshops, demonstrations, or posters pertinent to internship activities at conferences, professional meetings, symposia, and university events

Minimum Requirements
1. Enrollment in (a) Library Technician/Technology Certificate or Library Technician/Technology Associate degree program, or (b) Master’s degree program of library science or library and      information science (MLS/MLIS) or equivalent accredited by the American Library Association (ALA), or (c) Master’s degree program of medical illustration accredited by the                        Commission on Accreditation of Allied Health Education Programs (CAAHEP), or (d) Medical Illustration Certificate Program, or (e) Master’s degree program in Instructional Design or          equivalent
2. Demonstrated interest in digital reference, collection development, information literacy, instructional design, medical illustration, and/or technical services, processes, and procedures         as evident in formal coursework
3. Provision of excellent customer service skills and maintains cooperative and effective working relationships with others
4. Demonstrated effective use of learning technologies including recording software, learning management systems, mobile devices and applications
5. Demonstrated effective oral and written communication skills over multiple modalities such as face to face, email, chat, telephone, and/or webcasts
6. Demonstrated experience with MS Office Suite, internet browsers, email providers, uploading and downloading files
7. Demonstrated ability to manage assignments and ensure tasks are appropriately implemented and completed accurately within an established timeframe to meet department goals            and outcomes
8. Willingness to learn and utilize virtual health science library resources and databases
9. Willingness to work a flexible schedule, including occasional nights and weekends
10. Must successfully complete and pass a pre-employment drug screen/physical and background check through the Department of Justice


Preferred Qualifications
1. Experience in a health sciences library or professional medical setting
2. Familiarity of the Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99). This law applies to all schools that receive funds under an applicable program      of the U.S. Department of Education

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  • Location
    Colton, California
  • Department
    Human Resources
  • Employment Type
  • Minimum Experience